Cancellation request for consumers
You can conveniently terminate your contracts at any time in the KIS (https://kis.hosteurope.de/). You can find information on this in our FAQ at https://www.hosteurope.de/Suche/?s=q&q=k%C3%BCndigung.
Alternatively, we are also happy to help you by phone at +49 221 99999 301. As a private individual, you can use the form below.
We check and verify every request. If verification is not possible due to insufficient information, it may be necessary to contact our customer service to carry out the cancellation. .
In order to ensure a quick and uncomplicated processing of your cancellation, we recommend that you be as precise as possible with the mandatory details and enter the data as they are also stored in the KIS.
We must ensure that only authorised persons give notice of termination. This is the only way we can prevent unauthorised orders and ultimately the unlawful deletion of your data.
Entries from corporate clients will not be processed via this form, please submit your cancellations via the alternatives mentioned above.